Privacy & Cookie Policy
Last update: 7/02/2025
1. Introduction
ACE International (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect the personal data of users who visit our website www.aceinternational.it (“Website”).
We use the CookieYes plugin for cookie management, ensuring compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and other applicable laws.
2. Data Controller
The data controller is:
ACE International branch of ArtsCom Group SB S.r.l.
Via Cassia 699 – 00189 Rome (Italy)
Email: dpo@artscom.it
If you have any questions or requests regarding the processing of your personal data, you can contact us at the email address provided above.
3. Types of Data Collected
While browsing our Website, we may collect and process different types of personal data, including:
- Browsing data: IP address, device type, operating system, browser type, pages visited, and time spent on the Website.
- Data voluntarily provided by the user: name, surname, email, and other information provided via contact forms, newsletter subscriptions, or service registrations.
- Data collected through cookies: information on browsing preferences and interactions with the Website (see Section 7 – Cookie Policy).
4. Purpose of Data Processing
Your personal data may be processed for the following purposes:
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Website navigation and functionality
- To ensure the security and proper functioning of the Website.
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User request management
- To respond to information requests submitted via the contact form or email.
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Marketing and promotional communications (with explicit consent)
- To send newsletters, updates on services, promotions, or events.
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Analysis and improvement of user experience
- To monitor and analyze Website traffic to improve navigation and content.
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Legal compliance
- To comply with legal obligations or respond to requests from competent authorities.
5. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Performance of a contract → To provide the services you request.
- Legal obligations → To comply with legal or regulatory requirements.
- Legitimate interest → To ensure Website security and improve the user experience.
- Explicit consent → For marketing activities and the use of non-essential cookies.
You can withdraw your consent at any time by contacting us at info@aceinternational.it or modifying your cookie preferences (see Section 7).
6. Data Retention
Your personal data will be retained only for as long as necessary to achieve the purposes for which they were collected, in compliance with applicable regulations.
- Browsing data → stored for up to 12 months.
- Marketing data → stored until consent is withdrawn.
- Contact form data → stored for up to 24 months after the last interaction.
- Data necessary for legal compliance → stored as required by law.
7. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience on our Website.
7.1 What are cookies?
Cookies are small text files stored on your device when you visit a website. They can be first-party cookies (set by us) or third-party cookies (set by external services like Google, Facebook, etc.).
7.2 Types of Cookies Used
Our Website uses the following types of cookies:
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Essential cookies (necessary for Website functionality)
- These cookies cannot be disabled as they are required for the Website to function correctly.
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Analytical cookies (collect statistical data in an anonymous form)
- We use Google Analytics to monitor Website traffic.
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Functional cookies (enhance user experience)
- These cookies remember preferences such as language selection or automatic login.
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Marketing and profiling cookies (for advertising purposes)
- These cookies are used by third parties to personalize advertisements and marketing content.
7.3 Managing Cookies
Upon your first visit to the Website, a banner will appear allowing you to:
- Accept all cookies
- Customize your preferences
- Reject non-essential cookies
You can change your preferences at any time by clicking on the cookie settings icon or accessing your browser settings.
8. Sharing of Personal Data
We do not sell or transfer your personal data to third parties. However, we may share them with:
- Technical service providers (e.g., hosting, cybersecurity)
- Competent authorities if required by law
- Third parties using marketing cookies (e.g., Google, Facebook)
All service providers are bound by data processing agreements compliant with GDPR.
9. User Rights
Under GDPR, you have the following rights:
- Right of access → You can request a copy of your personal data.
- Right to rectification → You can correct inaccurate or incomplete data.
- Right to erasure → You can request the deletion of your personal data.
- Right to restriction → You can request a temporary limitation of processing.
- Right to data portability → You can receive your data in a readable format.
- Right to object → You can object to processing based on legitimate interest or marketing.
- Right to withdraw consent → You can revoke your consent for cookies or marketing.
To exercise your rights, contact us at info@aceinternational.it
10. Changes to the Privacy & Cookie Policy
We reserve the right to update this Privacy & Cookie Policy at any time. We encourage you to check this page periodically for any changes.
If you have any questions about this Policy, contact us at info@aceinternational.it
Thank you for visiting www.aceinternational.it!
